PDS helps clients maintain a strong online presence, overcome technical challenges, and focus on their core business activities. They act as a trusted partner, ensuring their clients' websites and apps run smoothly and effectively.
Service features
Website Maintenance
Regular updates to website software (CMS, plugins, etc.), security patching, performance monitoring, and backups
Technical Support
Troubleshooting website issues, resolving bugs, and providing technical assistance to clients.
Consultation and Training
Providing guidance on website management, digital marketing strategies, or other related topics
Digital Marketing Support
Assistance with digital marketing campaigns, including social media management, SEO adjustments, and analytics reporting
Content Updates
Making changes to website content (text, images, videos) on behalf of the client.
Emergency Support
Addressing urgent issues like website downtime or critical errors.
Problems we solve
- Technical Issues
- Website errors
- Bugs
- Software conflicts
- Security Vulnerabilities
- Protecting websites from hacking
- Malware
- Data breaches
- Performance Problems
- Slow loading times
- Website crashes
- Performance issues
- Downtime or critical errors
Popular questions
What kind of support do you offer after my website/app is launched?
We offer various support packages tailored to your needs. These can include regular maintenance, technical support, content updates, and more. We’ll discuss your specific requirements and recommend the best option for you
How quickly will you respond to my support requests?
We strive to respond to all support requests promptly. Our response times vary depending on the urgency and complexity of the issue, but we typically aim to get back to you within [24 hours] for standard requests and much faster for emergencies
How do I submit a support request?
You can submit a support request through our online support portal, by email, or by phone. We’ll provide you with the contact information and instructions
Do you offer training on how to use my website/CMS?
Yes, we can provide training on how to use your website’s content management system (CMS) or any other tools we’ve implemented. We want to empower you to manage your online presence effectively
What is included in website maintenance?
Our website maintenance services typically include regular software updates, security patching, performance monitoring, backups, and basic technical support. We can also customize a maintenance package to include other services you might need
